New and Updates

Welcoming you back…in a limited capacity starting July 1, 2021

​Dr. Sutton and the staff at TVAH would like to thank all of you for your understanding as we navigated through this unprecedented year. Curbside service was able to serve our business well as we dealt with the pandemic, but we are looking forward to bringing our clients and patients back into the building. This transition will be a process and we still appreciate your patience and understanding as we move forward.

The veterinary industry was and is still extremely busy and our staff has been working hard to accommodate you and your pet’s needs. Unfortunately, we have had some issues with anger towards the staff. We must insist that our staff is treated with the kindness and respect that they or any human deserves as we move forward with the re-opening plan.

Please note that any of the following protocols are open to change as we all have heard this situation is fluid:

-Please continue to call (716) 688-1737 when you arrive. The staff will inform you to enter promptly or have you wait in your vehicle until we can bring you into the building.

​-No more than 2 clients will be allowed to enter for any given appointment. Fully vaccinated clients have the option of wearing a mask and unvaccinated clients must wear their masks. Our staff will be wearing masks as not all are vaccinated. 

-When entering the building the staff will assign you to an exam room that you may enter immediately.

-The doctors will review your file for treatments and a staff member will enter, get a history on your pet, and bring your pet into the treatment area. Our exam rooms are not large enough to accommodate more than one staff member in to also maintain a safe distance. The doctor will speak with you as treatments are being done or after the exam.

-Once your appointment is complete the staff will obtain payment from you while you wait in the assigned exam room. Medications and receipts will be given to you and you are to exit the building.

-Any client still preferring curbside service can be accommodated, we ask you remain on premises and have a form of contact readily available.

-All technician appointments will remain curbside.

-All prescription medication and food refills will still be available for pick up in our vestibule area.

​-Protocols are subject to change due to variations in each appointment. We ask that you kindly understand this and treat our staff with respect if we need to inform you of any change. Most of all we look forward to welcoming you back into our hospital!
   

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The 2021 Tick Season Has Started!
Due to the mild winter this year in Buffalo, we have already seen an increase in the number of ticks on dogs and cats this spring. Along with the tick exposure, we have seen an increase in the number of dogs positive for lyme disease and other tick related diseases. We are recommending clients start flea, tick, and heartworm prevention NOW. Please call the hospital at (716) 688-1737 with any questions or to order medications.

Sincerely,
Jennifer Sutton, DVM

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Our Mission

At Transit Valley Animal Hospital, we strive to exceed all expectations of our present and future clients, patients, and employees, by practicing the highest level of care, compassion and professionalism. We are committed to becoming a part of your extended pet family and treating each and every pet as if it were our own. We are dedicated to developing long-term relationships between our clients and pets by nurturing the human-animal bond and being devoted to your pets wellbeing. 

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Learn More About Us​

​Transit Valley Animal Hospital is a small animal veterinary clinic located in East Amherst, NY. Please click below to learn more about our practiced staff!
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Our Services

​We provide a wide range of services, including: wellness care, dental health, radiology, ultrasound, ECG, Surgery, and Acupuncture. Click below to learn more!
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Petley

Petly is a secure personal health page for your pet that gives you direct access to your pet's health records 24/7. We're happy to provide Petly to all our current clients who have an active email address at the practice. Want to learn more? Click below.

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